AI Transformation

RAG Models & Vector Databases

Connect your enterprise knowledge base to large language models via Retrieval-Augmented Generation. AI systems that respond with accurate, up-to-date information, minimising hallucination.

Knowledge-Grounded AI

RAG Models & Vector Databases

Connect your enterprise knowledge base to large language models via Retrieval-Augmented Generation. AI systems that respond with accurate, up-to-date information, minimising hallucination.

Base LLMs are limited to their training data and cannot access current enterprise knowledge. RAG solves this: documents are split into semantic chunks, indexed in a vector database, and when a user query arrives the most relevant content is retrieved in real time and added to the LLM's context window. Answers are no longer guesses — they are source-verified, citable responses, dramatically reducing hallucination risk.

  • Index PDF, Word, HTML, SQL and API sources into a unified vector knowledge base
  • Semantic search: embedding-based nearest-neighbour retrieval
  • Every answer grounded in source documents — fully citable output
  • Automatic vector index updates when new content is uploaded
  • Hybrid search combining semantic vectors with keyword matching
  • Document-level access control and per-user permission management
Vector DBEmbeddingsSemantic SearchLlamaIndexPinecone
DOCS PDF/Word HTML/SQL CHUNK Semantic Split EMBED Vector 1536-dim VECTOR DB Pinecone LLM GPT-4o Claude ✓ Grounded, cited answer User Query
Process

How a RAG Pipeline Is Built

1

Data Inventory

Catalogue all knowledge sources — documents, databases and APIs.

2

Chunking & Embedding

Split text into semantic chunks; generate embedding vectors.

3

Vector DB Indexing

Store embeddings in Pinecone, ChromaDB or Weaviate.

4

LLM Integration

Wire retrieval results into the LLM prompt context window.

5

Evaluation & Tuning

Measure retrieval precision; tune chunk size and top-k for quality.

Capabilities

What We Deliver

Enterprise Knowledge Ingestion

Index PDFs, Word docs, web pages, SQL and API data into a unified vector knowledge base.

Semantic Search

Embedding-based nearest-neighbour search finds relevant content far beyond keyword matching.

Hallucination-Resistant Answers

Ground every response in source documents; deliver verified, citable information.

Real-time Index Updates

Automatically re-index when new content is uploaded, keeping the knowledge base always current.

Hybrid Search

Combine semantic vector search with keyword search for maximum precision and recall.

Access Control

Document-level permissions — users only retrieve content they are authorised to see.

Knowledge Sources

Data We Can Ingest

Source Type Format Ingestion Method
Internal Documents PDF, Word, PPT File loader → Chunk → Embed
Website / Intranet HTML Web scraper → Parse → Embed
Database Records SQL, JSON Query → Serialise → Embed
Ticketing / CRM JSON API API pull → Normalise → Embed
Real-time Data REST/WebSocket Live fetch → Context injection

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